General description:
The hotel Grupotel Parc Natural SPA lies in the vicinity of the Platja de Muro, a sandy beach. At the beach are sun loungers and sun umbrellas for a fee available. The town Can Picafort is around 6 km away (Alcudia around 7 km, Port de Pollensa around 17 km). A supermarket can be reached after around 50 km. It is 500 m from the hotel to the nearest bars and restaurants. For evening dancing you will find a nightclub in a distance of approx. 5 km. Further entertainment facilities such as a cinema and a theatre are approx. 50 km or approx. 65 km away. The following attractions can be reached from the hotel: Hidropark (approx. 5 km away), Speed Boat Alcudia (approx. 5 km away), Ruinas Romanas Pollentia (approx. 7 km away) and Parque Natural S'Albufera (approx. 50 m away). For mobility during your holiday, there are a bus stop (approx. 10 m away), a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 100 m away. The airport (PMI) is approx. 60 km away.
Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the staff (incl. luggage disinfection), protective screens at the reception, Non-Contact check-in and check-out and non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, controlled access restaurant (limited entry), controlled access bar (limited entry), buffet alternatives (Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional space for families at pools, masks available for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities, daily change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, reduced groups, only outdoor activities at Kids Club, enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments.
Amenities:
The 3-storey beach hotel consists of a main building and 2 adjoining buildings, and has 142 rooms in total. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00), a lobby with bar, 4 lifts, air conditioning, a safe (for free), coiffeur, kiosk, various other shops, a sky bar (open from 18:00 - 00:00), a free parking area and a money changing facility. For the meals, there are two restaurants and a snack bar. You will be warmly welcomed in both the hotel’s bars. WiFi is available for free. For guests with physical disabilities the hotel has a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Concierge service is free of charge. Room service, laundry / ironing service and medical service are available for a fee.
Pool:
In the outdoor area of the mediterranean-style hotel you will find one fresh water pool with a separate children´s pool. Here, there are sun loungers and sun umbrellas for free available. Refreshing beverages can be consumed directly at the pool bar (open from 11:00 - 18:00).
Meals:
Breakfast from the buffet. Half board: breakfast and dinner.
Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee, approx. 4 km away), billiards (for free), table tennis (for free), fitness, volleyball, beach volleyball, aerobics, yoga and pilates. A golf course is approx. 10 km from the hotel. Bicycle rental. Spa area, sauna, whirlpool, steam bath and hamam free of charge. Massages available for a fee. In the outside area of the hotel there is a play area for children. Child supervision: activity programme for children, mini club for children (from 4 - 12 years) and babysitting (for a fee).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, German and Spanish. Accepted methods of payment: Visa, American Express and Euro / MasterCard. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.
Standard Room (LateralSeaView, Balcony or Terrace):
With twin bed, tiled floor, balcony or terrace, heating (centrally controlled), minibar (for a fee), internet (for free), safe (for free) and sat TV as well as centrally controlled air conditioning. Room size: 36 m².
Double Standard Room (Balcony or Terrace):
With twin bed, tiled floor, balcony or terrace, heating (centrally controlled), minibar (for a fee), internet (for free), safe (for free) and sat TV as well as centrally controlled air conditioning. Room size: 36 m².
SingleUse Standard Room:
With twin bed, tiled floor, heating (centrally controlled), minibar (for a fee), internet (for free), safe (for free) and sat TV as well as centrally controlled air conditioning. Room size: 36 m².
Superior Room (Balcony or Terrace):
With twin bed, tiled floor, balcony or terrace, heating (centrally controlled), minibar (for a fee), internet (for free), safe (for free) and sat TV as well as centrally controlled air conditioning. Room size: 36 m².
Standard Suite (Balcony or Terrace):
With living room, twin bed, tiled floor, balcony or terrace, heating (centrally controlled), minibar (for a fee), capsule coffee machine (for free), internet (for free), safe (for free) and sat TV as well as centrally controlled air conditioning.
